At Medipolis, customer satisfaction is our priority. Our Refund Policy is designed to ensure transparency and trust.

• Eligibility for Refund:

  • Refunds are applicable for products that are defective, damaged, or incorrect at the time of delivery.

  • Refund requests must be initiated within 7 days of receiving the product.

• Process for Refund:

  • Contact our customer service team at medipolishealthcare@gmail.com / +91 90000 62610.

  • Provide proof of purchase and details of the issue (including photos if applicable).

  • Upon verification, refunds will be processed within 7-10 business days.

• Mode of Refund:

  • Refunds will be credited to the original payment method used during the transaction within 7-10 business days.

  • For Cash on Delivery (COD) payments, refunds will be processed via bank transfer only.